GMT Business Hours: 9:30am - 5:30pm
United States (EST): 4:30am - 12:30pm
Pacific Time (PT): 1:30am - 9:30am
Email: Contact Us
How long will my order take to produce?
Most wedding bands require 2 - 3 weeks manufacturing time, as they are all hand made to order by our goldsmiths. The manufacturing time also includes hallmarking in the Irish Assay Office in Dublin Castle. We do stock some silver products and we will let you know straight away if we can dispatch your order earlier, but generally all orders will take 10-15 business days.
How will my parcel be shipped and will it be secure?
Most items are shipped by Federal Express world-wide as we have found it to be the fastest and most secure method of delivery. We have shipped many orders around the world since we began selling online and with secure packaging and a strong business relationship with FedEx it virtually guarantees a safe delivery.
If you have any questions regarding shipping please contact us and we will answer them. We will do our utmost to accomodate your requests.
What will I be charged for shipping?
The following shipping charges currently apply
US / Canada: For orders under US$200 - US$30, over US$200 - FREE
UK: For orders under GB£150 - GB£20, over GB£150 - FREE
EU: For orders under EU€180 - EU€35.00, over EU€180 - FREE
How Long will it take to get to me once shipped?
Once we despatch your order we will inform you by email with the tracking number.
The delivery times from the moment of despatch are as follows:
USA / UK - FedEx - 1 to 2 working days
Alaska / Hawaii - FedEx - 2 - 3 working days
Canada - FedEx - 2 working days
Europe - FedEx - 2 working days
Australia / New Zealand - FedEx - 3 to 4 working days
Ireland - 1 to 2 working days by registered post.
Can I track my Order?
Yes. Once you received your FedEx tracking number you can track on the home page at the bottom or you can track here.